Terms and conditions
Public offer
Registration actions are performed in the form of:
- Filling in the form on the page of the Site with personal data (first name, surname, telephone number, email address or other).
- Joining the Service's community in Social Networks (e.g. YouTube) (or "liking" the community page, or "subscribing" to the community, or accepting an invitation to join the community).
- Filling out a form on the Site page embedded in the Social Network within the Service community.
- Sending a message to the Service community within the Social Network or commenting on another message within the community.
- Connecting, adding to your contact list or launching an automatic Service contact ("bot") in a Messenger (for example: WhatsApp, Telegram, Viber and any others).
- Sending a message to a Service contact (including a "bot" and by phone number) via Messenger.
- Sending an email message to the Service's email addresses.
- Making a phone call to the phone numbers of the Service.
- Sending an SMS message to the phone numbers of the Service.
In case of acceptance of this public offer, the person who intends to obtain information on the Site and/or get access to paid or free services of the Service and/or perform any other actions on the Site, understands and confirms that:
- The text of the public offer is clear; the Service User has no questions at the time of acceptance of the public offer.
- According to subparagraph 5, paragraph 1, article 6 of the Federal Law of the Russian Federation "On Personal Data", processing of personal data is allowed if it is necessary for the execution of a contract to which the subject of personal data is a party. Acceptance of this public offer means consent to the processing of personal data of the person who intends to receive services of the Service.
- The Service has the right to send notifications of advertising and information nature to the user registered on the Service, using contact information (personal data explicitly indicated by the User when registering or otherwise using the Service, as well as using data received automatically from third-party services (Social Networks, Messengers, Telecom Operators). Advertising and information messages can be sent by:
1. email messages;
2. SMS messages;
3. messages via Messengers;
4. messages using Social Networks;
5. telephone calls, including automatic calls.
- The Service has the right to make mailings of advertising and information character not only about its services and offers, but also to make mailings of advertising and information character of its partners, i.e. legal entities, individual entrepreneurs, self-employed citizens and individuals cooperating with the Service.
All issues not regulated by this public offer shall be resolved in accordance with the current legislation of the Russian Federation.
This public offer is an offer of the offeror
IP Elena Yuryevna TREPETOVA, TIN 781601950048, OGRNIP 319774600073079, location: 9-195, Akademika Vinogradova St., Moscow, 117133, Russia.
To conclude a contract on the terms and conditions set forth hereinafter with any person interested in receiving services (hereinafter referred to as the User).
Acceptance of this public offer means registration actions on the website https://ellenduval.com (hereinafter referred to as the Site), in which the User explicitly indicates their personal data or such data is transmitted automatically from third-party services (Social networks, Messengers, Telecom operators and others).
Contract for the provision of online school services
(material terms and conditions)
1. Terms and definitions
1.1 "Online School" - service of providing information via the Internet, placed on the Service.
1.2. "Service" means the website, the address of which, and other technical means by means of which the Online School is provided.
1.3. "Online Course" - an information work, including audiovisual, specially created for its display on the Internet and consisting of a certain number of Lessons.
1.4. "Lesson or Video story" - a part of the Online Course that logically unites a part of the Online Course information and, if necessary, contains requirements (tasks) that restrict access to subsequent Lessons or impose other restrictions on the ability to complete the Online Course.
1.5. "Online Course Completion" - the process of consuming the information of the Online Course, aimed at obtaining the information or knowledge or skills contained in the Online Course, as well as including the fulfilment of compulsory or optional tasks from the lessons.
1.5. "Learner", the same as "User" - a natural person who has made an acceptance of the public offer to be able to use all services and all information provided on the Site.
1.6. "User’s Account" means the personal space of the User on the Service. The User's Account is personalized.
1.7. "Educator" - a person who provides services of providing information and/or verifying Pupil Responses on the Service.
1.8. "User's Answer" - an assignment completed by the User, which the User submits to the Lecturer for further verification. The verification may be performed by the Lecturer or in automatic mode. As a result of the verification, the answer may be rejected, which is considered as a failure to complete the Assignment and impose a restriction on the completion of the Online Course.
1.9. "Stop Lesson" - a Lesson that restricts the User's access to subsequent lessons until the Learner fulfils the requirements of the Stop Lesson.
1.10. "Webinar" - an interactive online event with the participation of the Online Course Instructor or a recording of such online event
1.11. "Service Administrator" - a person who is the initiator of the offer, provides services of access to Online Courses, Videos and/or Webinars and supervises the actions of the Users.
1.11. "Online Course Terms" - a set of requirements and restrictions determined by the Service Administrator, which defines the conditions for the User to access the Online Course and determines the opportunities provided to the User when taking the Online Course or watching Videos. Different Users may have different requirements and opportunities.
2. Subject of the Contract
2.1 The subject matter of this Agreement is:
- provision of the service of access to Online Courses for the purpose of obtaining information by the Users;
- provision of the service of access to Webinars;
- provision of the service of verification of the User's Answer in order to check whether the User has correctly completed the task. The service of verification of the User's Answer is provided if it will be provided by the relevant Online Course and the Online Course Terms and Conditions.
3. Service provision procedure
3.1 The provision of the service of access to the Online Course is performed as follows:
- Access to the Online Course is provided in the User's Account.
- Access to the Online Course may be limited to the period determined by the Online Course Terms and Conditions.
- The Service Administrator has the right to change the period of access to the Online Course.
- An Online Course may contain one or more Stop Lessons. The number of Stop Lessons is set by the Service Administrator.
- If the User fails to fulfil the requirements of a Stop Lesson or other requirements set out in the Online Course Terms and Conditions, the Learner is not granted access to subsequent Online Course Lessons until the necessary requirements are fulfilled, but within the Online Course access period and in accordance with the Online Course Terms and Conditions.
3.2 The User, upon mutual agreement with the Service Administrator, may be given the opportunity to extend access to the Online Course in case the User, for any valid reasons, was unable to complete the Online Course Process within the period set for the Online Course.
3.3 The provision of the Webinar Access Service shall be as follows:
- Webinars are conducted live or recorded, including simulations of the actions of the instructor and other viewers. The procedure for gaining access to the Webinar is determined by the Service Administrator.
- Upon completion of the Webinar, a recording of the Webinar may be made available to Users. The procedure for providing access to the recording of the Webinar is determined by the Service Administrator.
- If technically possible, the Service Administrator shall provide the User with a special form of communication (chat) with the Teacher during the Webinar.
4. Cost of services and payment procedure
4.1 The fact of payment for the Online Course and/or Webinar means that the Learner has read and agreed with the information on the Online Course and/or Webinar provided on the Service and intends to complete the Online Course, watch the Videos or listen to the Webinar.
4.2 The Services are payable by means of payment systems, information about which is available on the Service.
4.3 After selecting an Online Course and/or Webinar, an invoice for payment is generated in the User's Account. The Service may duplicate the payment invoice to the Disciple's email address or by other means using the known contact details of the User
4.4 The payment invoice must be paid by the Apprentice within 3 (Three) working days from the date of receipt, unless another term is specified on the invoice or in the Apprentice's Account.
4.5 In case of late payment, the User shall not be granted access to the Online Course and/or Webinar.
4.6. Partial payment of the invoice and the terms of service provision in case of partial payment are allowed by the decision of the Service Administrator.
4.7. The Service may provide additional services related to the Online School. Detailed information about the service, its cost, terms and other essential information will be indicated on the Service. The fact of payment for such additional services will signify the User's agreement with all information about the services provided by the Service. All provisions of Online Courses or Webinars will apply to the additional services, unless otherwise stated in the information about the additional services.
5. Responsibility
5.1 The User is responsible for the inconsistency of the information provided by him/her during registration and is aware of all the risk of unfavorable consequences associated with its incorrect specification. The Service Administrator does not verify the authenticity of the data provided by the User.
5.2 The User is responsible for placing intellectual property objects such as photographs, pictures, drawings, articles, logos, and other objects that have been granted legal protection under the current legislation of the Russian Federation on the Service. In the event of third-party claims against the Service Administrator relating to the said objects, the User shall be obliged to settle them independently. If the Service Administrator is sued for the protection of a right, as a result of which the Service Administrator suffers losses, the User shall compensate for such losses within one month from the date of the Service Administrator's claim for compensation.
5.3 The User is responsible for copying and further distribution of the Online Course and/or Webinar and/or other audio-visual information provided by the Service as a whole or any part thereof. In case of detection of violations specified in this clause, the Service Administrator shall have the right to block the User's Account (including suspension of services) by submitting a corresponding claim to the User, as well as to apply to a judicial body to protect its rights and recover damages or compensation from the User in court. If it is established that the User is a participant and/or distributor of the Online Course (including parts of the Online Course and any parts of Videos) on the services of joint purchases of information products (warehousing), the User shall be obliged to pay a fine of 1,000,000.00 (One million) rubles to the Online School.
5.4 The User is responsible for providing third parties with access to his/her Account. In case of granting access to third parties, the User shall pay a fine of 300,000.00 (Three hundred thousand rubles) to the Service Administrator for each case of violation.
6. Cancellation of the Service
6.1 If the User has paid for an Online Course or other service, but subsequently decides to cancel the Online Course or other paid service of the Service, he/she must notify the Service Administrator by sending him/her a corresponding notice via the feedback means specified on the Service.
6.2 All refunds to the User without exception are transferred minus the commissions of the payment systems through which the User paid for the services, as well as minus the actual costs incurred by the Service to provide access to the Online Course and/or Webinar and/or additional services, and if the User has started the Online Course or other consumption of another service, but subsequently decided to withdraw from the Service, the Service, in addition to the commission of the payment system and the actual costs, shall withhold the cost of the Online Course or other paid service.
6.3. Notice to the User of cancellation of services must be provided no later than 5 (Five) days prior to the date of cancellation specified in the Notice.
6.4. The refund of the money paid by the User shall be made in the same manner as it was paid or in another manner as agreed between the User and the Service Administrator.
7. Special conditions
7.1 The Service has the right to use the Users' Answers in any way, without any restrictions.
7.2 The substitution of the Online Course at the request of the User is made only by the decision of the Service Administrator and in case of availability of such possibility, in particular, in case of availability of places on the Online Course.
8. Final provisions
8.1 This Agreement shall be valid for an indefinite period of time.
8.2 The Parties have agreed on a pre-trial dispute resolution procedure for disputes.
8.3. A claim to the Service must be sent to the electronic mail address specified on the Service, with the indication "Dispute" in the subject line. The administrator of the Service sends the claim to the electronic mail address of the User specified by him/her at the moment of registration.
8.4 If there is no agreement on the disputed issue within 35 (Thirty-five) days from the date of receipt of the claim by the Service or the User, the interested party shall have the right to appeal to a judicial body of the Russian Federation at the location of the Service Administrator.
8.5. The Service is not responsible for failures arising in telecommunication and power networks or failures of equipment ensuring the functioning of the Service; actions of malicious programs that caused termination or suspension of the Internet network both in general and in separate network segments involved in the execution of this Agreement; for illegal actions of third parties aimed at unauthorized access and (or) disabling the Service.
8.6 This Agreement may be changed by the Service Administrator at any time, in this regard, the User is obliged to check the relevance of the text of this Agreement on a weekly basis and carefully read all published changes.
8.7. The Service Administrator will take all necessary measures to notify the User in advance of any changes to the text of this Agreement, in particular, by sending informative messages to the email addresses specified during registration. Nevertheless, the User's obligation to regularly review this Agreement is a priority, and the User cannot make claims against the Administration of the Service about his/her disagreement with the changes on the grounds of non-receipt of the relevant notice.
8.7 If the Service Administrator has provided the User with access to the Online Course, Videos and/or Webinar on a free of charge basis, the Consumer Rights Protection Law does not apply to such services.
8.9. The Service does not bear any responsibility for the display of the User's photo by a search robot of any search engine, if the User has placed his/her photo in his/her Account.
01.03.2024